How It Works
Buying on ArcaneStash is three steps, start to finish — no messaging someone first just to find out if an item's even available. Here's exactly what happens at each one.
1. Pick your items
Browse by game from the homepage, or search directly if you already know what you're after. Every listing shows its price, quantity, and (where it matters) which ladder or league it's sold on up front — pick what you want, set the quantity, and add it to your basket. Nothing is reserved or charged at this point.
2. Pay securely
Open your basket and continue to checkout. First you'll fill in your details — email (required), and optionally your BattleTag / in-game name and Discord so we can reach you for delivery. Then you choose how you'd like to pay: PayPal (with a PayPal account, or as a guest with a debit/credit card), or Stripe — which covers a card directly, plus Apple Pay, Google Pay, and Link where your device and browser support them. Your order is saved the moment you continue to payment, but nothing is actually charged until you confirm the payment itself. Promo codes and Arcane Coins are entered with your details, and if you're signed in, your level discount is applied automatically — you'll see every discount itemised before you pay.
3. Fast delivery
Once payment is confirmed, you'll get an order number — keep it handy, it's how you and we both reference your order going forward. Delivery timing depends on the specific item (check the delivery info shown on each listing's page), but we aim to be fast. You can check on an order any time using our order tracker.
Not sure about something? Ask first.
If you're unsure which ladder/league an item is for, how delivery works for a specific listing, or anything else before you buy — reach out on Discord first, or open a ticket using the chat icon in the bottom-right corner of the page. Either way, it's a lot easier to sort out beforehand than after.
Good to know
- Cash back on every order — 5% of what you pay is credited back to your profile as Arcane Coins, usable on future orders (requires a free account) — see Arcane Coins & Cashback for the details
- Level up for a permanent discount — the more you spend, the higher your level, up to 10% off everything, forever (requires a free account) — see Customer levels below
- Refer a friend and earn 5% back (also as Arcane Coins) on every order they ever place — see the Referral Program
- If something ever goes wrong with an order, we'll always do our best to make it right — see our Refund Policy for the specifics
- Common questions about accounts, payments, and delivery are answered in our FAQ
- Have a promo code? Currently active codes are listed further down this page
Customer levels — permanent discounts
Every signed-in customer has a level. As your total spend with us grows, you move up a level — and each level unlocks a discount on everything in the store. It's permanent: once you've reached a level, you keep it and its discount for good.
| Level | Total spent | Your discount |
|---|---|---|
| Lv 1 | $0 | — |
| Lv 2 | $1,000 | 3% off |
| Lv 3 | $2,500 | 6% off |
| Lv 4 | $5,000 | 10% off |
- What counts: the amount you actually pay on completed orders placed while signed in. Money saved through promo codes or paid with Arcane Coins doesn't count toward your level.
- Applied automatically: no code needed — your level discount shows up as its own line at checkout, and it works alongside promo codes and Arcane Coins.
- Keep track: your current level and how much is left to the next one are shown on your profile, in the site header, and in the menu on mobile.
- Stacks with cashback: you still earn 5% back in Arcane Coins on every order, at every level.
Promo codes
Got a code? Enter it at checkout to apply it to your order. Here's what's currently active — this list always matches the Promo Codes page and updates automatically as codes change.
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Fetching promo codes.
Still have questions?
Email: [email protected]
You can also reach us without leaving the site: click the chat icon in the bottom-right corner of any page to open a support ticket. It stays with your account, so you can pick the conversation back up any time and see our replies as soon as we send them.
Discord is the fastest way to reach us — most messages get a reply within a few minutes.